MAJOR FOCUS To assure that all guest service department employees provide every Bally's Dover Guest consistently with FRIENDLY, COURTEOUS AND TIMELY SERVICE , ESSENTIAL FUNCTIONS Handles all guest inquiries in a courteous and informative manner, assists guests with business center service needs. Is in charge of the respective shift. Assures that all guest service departme

MAJOR FOCUS Responsible for maintenance and repair of facilities and systems. Performs general manual labor (i.e. loading, unloading, lifting and moving materials, supplies, etc.). ESSENTIAL FUNCTIONS Performs maintenance and repair duties as assigned. Understand blueprints and floor plans for the plumbing system and water supply system layout. Navigate the assembly and i

MAJOR FOCUS Responsible for the smooth and efficient operation of the Players Club on assigned shift. ESSENTIAL FUNCTIONS Supervises overall staff performance as it pertains to the Players Club. Interacts with customers and employees to assure that the team is always pleasant while being efficient and effective. Ensures that customer service standards are exceeded at all

ESSENTIAL FUNCTIONS Ensures friendly, efficient, and effective service of food and beverage to all guests, in a timely fashion, adhering to Company Standards. Ensures guests are greeted with in 2 minutes making eye contact and smiling. Beverage order placed within 2 minutes suggest appetizer and alcohol drink of the day. Soups and salads served within 3 minutes, appetizer

Responsible for welcoming Hotel guests by providing extraordinary customer service in an extremely professional manner and assisting with luggage, packages, valet, or general inquiries. ESSENTTIAL FUNCTIONS Ensures that all arriving luggage is separated from departing luggage. Arranges transportation on behalf of the guest. Provides information to guests about the local a

ESSIENTAL FUNCTIONS Maintain and promote a teamwork environment with effective and clear communication amongst co workers. Works with revenue team and casino marketing to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Works with management team to create and implement a sales plan addressing revenue, customers and the

ESSENTIAL FUNCTIONS Responsible for purchase requisitions of kitchen supplies and inventories. Inspects kitchens and storerooms to ensure that premises and equipment are clean and in order, and that sufficient supplies are on hand to ensure efficient service. Approves invoices or bills for payment. Establishes controls to guard against theft and waste. Confers with Event

MAJOR FOCUS To be engaging with guest while providing efficient and accurate beverage service with a smile. ESSENTIAL FUNCTIONS Takes orders, mixes and serves alcoholic and non alcoholic beverages according to established recipes and procedures for casino floor, restaurant servers, bars, and lounges. Requests identification from patrons when legal age is questioned (every

MAJOR FOCUS Participates in the Count operations including the daily currency drops and subsequent currency processing. Responsible for the collection, sorting, counting and recording of gaming results and the overall operation and maintenance of the Count Room and currency counting equipment. ESSENTIAL FUNCTIONS Removes cash boxes and opens bill changer units using opera

MAJOR FOCUS Responsible for safeguarding the company's assets and for the safety of guests and employees. Observes, monitors, and records activities occurring in the casino area and throughout the facility, recording observations as required. ESSENTIAL FUNCTIONS Observes the facility through the pan, zoom and tilt cameras and records all pertinent activity on the Surveill

QUALIFICATIONS (Include equipment knowledge/use) Minimum 5 years' experience with servers, system backups, system recovery, disaster recovery, H.A. solutions, budget planning, strategic planning, and contingency planning. Minimum of a 4 year college degree in a related major. Related experience may be considered if education requirement is not met. Must possess proficient

Responsible for providing extraordinary customer service by assisting guests in transporting their luggage. ESSENTIAL FUNCTIONS Responsible for greeting and escorting guests to rooms and suites using resort service standards. Visually inspects rooms and reports room deficiencies immediately such as non working telephones, missing towels, etc. Points out room and suite fea

MAJOR FOCUS Responsible for the overall shift security of Bally's Dover property and the safety of all patrons and employees while promoting and maintaining the utmost integrity and the highest caliber customer service to all patrons and employees. ESSENTIAL FUNCTIONS Directs and oversees the performance of the Security Officers Ensures that all Security staff provides ex

Presents and sells the Bally's brand and the property, as the premiere employer of choice in the gaming/hospitality industry. Uses creative recruiting methods to produce a qualified and diverse candidate pool pipeline through networking, cold calling, referrals, and internet sourcing. Represents Bally's Dover at internal and external recruitment functions as assigned. Con

MAJOR FOCUS Responsible for maintenance and repair of facilities and systems. ESSENTIAL FUNCTIONS Performs maintenance and repair duties on reported deficiencies. Responsible for the reporting of deficiencies throughout the facilities and systems. Performs maintenance service and repairs in the areas of air conditioning/heating, electrical, kitchen, plumbing, machine serv