Supervises team of Contact Center Reservation Sales Agents and Lead Agents Provides essential training for all Contact Center Reservation Sales Agents and Lead agents Actively conducts standards test and provides on the spot feedback for Agents and Leads Assists in administration of scheduling, reporting, incentive programs productivity tracking, attendance tracking, and

MAJOR FOCUS Enroll guests into Players Club. Communicate specific event and promotion information to all guests. Redeem comp dollars for merchandise to our guests and complete all duties associated with the redemptions. ESSENTIAL FUNCTIONS Provide efficient, friendly, courteous, and timely customer service to all guests. Process new Players Club Members, obtaining complet

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Responsible for greeting guests at the door. The Host/ hostess seats and presents clean menus and wine menus to guests in a professional and friendly manner. ESSENTIAL FUNCTIONS Monitors the workflow of the restaurant and escorts guests to tables accordingly. Monitors guest satisfaction and alerts Manager, Assistant Manager and Chef if guests have an issue. Monitors Open

MAJOR FOCUS To ensure all hotel room reservations for Bally Corp. are handled in a professional and courteous manor. ESSENTIAL FUNCTIONS Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. Ability to lead the call without impacting actually listening to the voice of the customer. Ability to

MAJOR FOCUS To ensure all hotel room reservations for Bally Corp. are handled in a professional and courteous manor. ESSENTIAL FUNCTIONS Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. Ability to lead the call without impacting actually listening to the voice of the customer. Ability to

ESSENTIAL FUNCTIONS Welcomes guests, provides exceptional customer service, encourages guests to enroll in the Capital Club Develops relationships with VIP casino guests to ensure incremental visits Coordinates complimentaries, special services and hospitality for identified guests Oversees, solicits and identifies new gaming guests for the players' club program Meets and

Are you passionate about serving our patients with Love and Excellence? If so, consider applying for this position at ChristianaCare. We are recruiting for a full time Customer Service Specialist in Operator Services to answer calls and provide directory information to staff, visitors, patients and the public based on stated needs of the caller. The ChristianaCare Way! Wh