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Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
We are looking for a proactive and motivated Customer Serv Ops Associate who will be a part of a fast-paced, diverse work environment where you take ownership of your work while collaborating closely with internal and external customers. In this job, you will work with customers based in the United States while working with an internal team spread across the globe. This is a complex job that requires excellent communication and organization skills.
As a member of the Service Contracts Team, you take responsibility for the customer's service experience.
Note: This position would work shift hours from Mon-Fri 11:30 AM to 8:00 PM ET (Includes a 5% shift differential)
The Customer Serv Ops Associate is a key role who will interface with customers and be an active player with our internal partners to handle a variety of pre and post-sales functions.
Some of the minimum skills required are below:
This is an hourly position that requires flexibility in work schedule, occasional overtime, and the ability to work late on the last working day of each month
Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.
Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email email@example.com or contact +1-262-754-5030.
For more information about equal employment opportunity protections, please see all of our notices for EEO below.