Case Manager/Integrated Services Manager
Dade City, FL  / Port Richey, FL 
Posted Today
Job Description

Eligible for $500 Sign-on Bonus

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

Eckerd Connects' Pathways provides community integrated services for youth between the ages of 11 through 19 who reside in Hillsborough, Lee, Manatee, Pasco, Osceola, Sarasota and St. Lucie counties in Florida's Central and South Regions. Youth must have been placed on probation or minimum risk commitment and assessed as moderate-high or high-risk to re-offend to be eligible for services. Referrals accepted through the Florida Department of Juvenile Justice (DJJ) probation or the court system.

Eckerd Connects' Pathways fully integrates WrapAround (WA) case planning, case management and a strong diverse group of committed stakeholders in each service area to ensure we have a strong WA team in each county. This program is designed to develop competencies while providing each youth with the tools to begin their process of change and be successful long after completion of services.

Please follow the link for more information about this program:

Position Concept
The Integrated Services Manager will implement supportive community services, interventions and activities that focus on a holistic wraparound approach to each youth's needs and the needs of the family through a collaborative effort and a strength-based approach that includes identifying obtainable goals that will assist in vocational, educational, professional and personal skill building. The Service Integration Manager will provide youth with wraparound services in coordination with family, natural supports, partnering agencies, community resources, and the Juvenile Justice System with the goal of safe and positive integration in the community and reduction in recidivism. The Services Integration Manager will participate in comprehensive team planning, conduct frequent contacts with the youth, family and community resources and arrange and/or provide transportation to structured activities, mental health/substance abuse treatment, employment and appointments.

Essential Functions

  • Participate in comprehensive team planning meetings to identify services needed for youth.
  • Participate in monthly treatment team meetings.
  • Identify and refer youth to leisure, recreational, and other pro-social activities as identified in the YES Plan.
  • Identify and refer youth to applicable services in the community as identified in the YES Plan.
  • Coordinate and follow up on additional services needed, including but not limited to, substance abuse and mental health. Referrals for substance abuse/mental health coordinated with the JPO. Complete referrals for identified services within 14 days of program admission.
  • Provide family with training and support services as identified on the YES Plan.
  • Arrange for and provide transportation, if required, for youth to all scheduled activities and services.
  • Arrange for and provide transportation, if required, for family to identified activities/services.
  • Complete face-to-face contacts with identified service providers in the community, at a minimum, monthly.
  • Complete phone contacts with identified service providers in the community, at a minimum, weekly.
  • Complete curfew checks as required.
  • Promotes and facilitates value-added educational and vocational services.
  • Conduct participant drug screenings.
  • Maintain ongoing communication with program staff through required reporting procedures.
  • Follow up on all the specific tasks required to assist the youth in achieving their educational and/or vocational goals and monitor/support youth's attendance and progress.
  • Develop working relationships with youth, families, prospective employers, public schools, alternative schools, vocational resources and local service providers.
  • Establish and maintain relationships with DJJ staff, local law enforcement, juvenile court judges, state attorney offices and public defender offices.
  • Maintain up-to-date youth case files and case notes on all contact and activities relating to cases.
  • Complete required tracking and follow-up data collection.
  • Instruct specific activities, provide community supervision or perform other related duties as assigned.

Position Specifications
Education: Bachelor's degree, from an accredited College or University, in criminal justice, social work, education, or DJJ approved related field; and a minimum of two years of professional experience working with at-risk or delinquent youth.
Experience: Seven years of professional experience or training in social services or education professional position working with at-risk or delinquent youth may be substituted for a bachelor's degree. A Master's Degree may substitute for two years of professional experience.
Skills: A sound understanding of group leadership, group dynamics, and experiential education. Records management and Medicaid processes preferred. Advanced oral and written communication skills.
Physical Demand: Must be in good physical health and emotionally stable. Must be able to move about the property. Must be able to participate in youth activities. Must be free of communicable diseases as defined by the state and to the extent that data is attainable under the law. Must be able to pass PAR evaluation of physical techniques and written certification exam.
Other: Must meet state criminal background check requirements.
Travel: Must be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes. Must have and maintain an appropriate and valid state driver's license.

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

Make more than a Living, Make a Difference

We provide our employees with numerous opportunities for growth, education, advancement, and the chance to contribute to business objectives. We offer competitive salaries and an excellent comprehensive benefits package including:

Health, Dental and Vision Insurance | 19 days of Paid Time Off the first year | 11 paid holidays | Retirement savings plan with employer match up to 5% | Flexible spending accounts | Paid short-term and long-term disability | Group Term Life and AD&D Insurance | Voluntary term life insurance

Headquartered in Clearwater, Florida, and founded in 1968 by philanthropists, Jack and Ruth Eckerd, Eckerd Connects is one of the largest national nonprofit child and family service organizations in the United States. Eckerd provides a full continuum of life-changing behavioral health, child welfare services, and workforce development through multiple offices and facilities nationwide that strengthen families, assist young adults, and help children succeed.

Eckerd Youth Alternatives, Inc. ("Eckerd Connects") considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, disability, or status as a protected veteran.

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.


Eckerd Kids is a drug-free workplace and Equal Opportunity/Affirmative Action/Disability/Vets employer. Eckerd utilizes E-verify to confirm employment eligibility.

Eckerd Youth Alternatives, Inc. ("Eckerd Kids") considers all applicant's for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special-disabled veteran in accordance with federal law.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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