Simulation Specialist I Sitel
Washington, DC 
Posted 1 day ago
Job Description
Simulation Specialist I Sitel
Job Id 52617 Category IT, Informatics & Biomedical MedStar Health Corporate Office Department SiTel Location Washington, DC Full Time Day Shift

  • Job Summary
    • Under direction of the Clinical Simulation Center Operations Manager, provides technical and operations support for all simulation activities, including , but not limited to: program management, maintenance and repair of computerized human-patient simulators, innovative practices, moulage, audio/visual equipment, inventory management and quality assurance Supports center management in a variety of ways in order to ensure smooth, efficient operations. Works closely with physicians, nurses, other medical/non-medical professionals throughout the MedStar Health system.
  • Minimum Qualifications
    • Education/Training
      • Associate's degree in business, management, education, or healthcare related field. Additional experience and/or active enrollment in a degreed program may be used in lieu of degree requirement.
    • Experience
      • 1 year of experience in a healthcare related field preferred.
    • License/Certification/Registration
      • No special certification, registration or licensure is required.
    • Knowledge, Skills & Abilities
      • Excellent problem-solving skills and ability to exercise independent judgment. Effective verbal and written communication skills with ability to effectively interact with all levels of management, internal departments and external agencies. Working knowledge of various computer software applications.
  • Primary Duties and Responsibilities
    • Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
    • Independently prepares the clinical training environment in the Simulation Center and for in situ simulation, and operates, maintains, and relocates (as applicable) equipment, task trainers, low fidelity and high-fidelity simulators and associated AV equipment.
    • Organizes set-up and clean-up for simulation sessions, including setting up room and assembling educational material for the course.
    • Creates troubleshooting documents, simulator checklists, task-trainer checklists and other educational resource guides to assist the simulation team and provides the team with technical support for the successful use of simulation equipment.
    • Operates, troubleshoots, calibrates, updates and provides maintenance of simulation equipment as per the manufacturer instructions.
    • Performs ongoing maintenance of simulation devices and models, including cleaning and repair, and assuring they are in good working condition. Maintains record of repairs.
    • Ensures that all logical and technical requirements are met for educational courses on time and within quality standards.
    • Recommends improvements to operational policies and procedures to the Operations Manager and other simulation center staff.
    • Supports faculty and other SiTEL staff on the operational aspects of simulation.
    • Manages simulation programs, oversight from Simulation Specialist II or Operations Manager as needed.
    • Prepares for and transports devices to different simulation centers. Ensures adequate equipment and materials for simultaneous courses.
    • Assists with processes and documentation for data collection, administrative duties, and justifications for purchases of new simulation technology.
    • Accurately enters assigned program data for metrics dashboards.
    • Develops and maintains positive working relationships with faculty, students, and others users of the Simulation Centers.
    • Ensures the maintenance of a clean and organized work environment.
    • Conducts routine inventory updates and assists in equipment and supply purchases. Maintains appropriate levels of supplies and other disposable and non-disposable items.
    • Travels to other SiTEL Clinical Simulation Centers in the Baltimore/Washington DC region (up to 20% to provide support with the delivery of simulation courses as needed).
    • Participates in meetings and on committees and represents the department and business unit in community outreach efforts.
    • Participates in multidisciplinary quality and service improvement teams and maintains effective working relationships with other departments.
    • Performs other duties as assigned.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Work Hours (i.e. shift)
40 hours per week
Required Education
Associate Degree
Required Experience
1+ years
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