Licensed Health Plan Advisor Trainee
Bloomingdale, IN 
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Job Description

Job Title: Licensed Health Plan Advisor Trainee BYOD - LHPA (Bring Your Own Device)
Location: Remote
Reports to: Program Manager
Department/Team: Varies
FLSA:
__Exempt X Hourly


**This position does require you to either have the ability to provide your own equipment for the first two weeks of training (desktops, laptops, chromebooks, iPad/tablet) then be sent company equipment or if your device completely qualifies for the role, use that for its entirety.

Innovate. Grow. Bloom.
The healthcare insurance industry is growing faster than any other insurance sector in the United States. If you're looking for a challenging career with a growing company where you can make a difference, earn a great salary, and be recognized for your forward thinking, then you've found it at Bloom.

Is Bloom?
We are the Insurance Industry's Trusted Growth Partner! We are industry visionaries. Bloom is an insurance services company licensed in 48 contiguous U.S. states. Driven by our deep insurance sales experience, we primarily focus on enabling health plans to increase membership and improve the enrollee experience while reducing costs. We also seek to constantly innovate through people-centered products and services. We concentrate on two areas of service: technology services and call center services. We are committed to ensuring our state-of-the-art software products and services provide greater efficiency and cost savings to clients. Our call center services feature highly specialized, experienced and dedicated telephonic sales agents. This is what we do at Bloom and you can be part of it.


Technology
We provide advanced sales and enrollment automation software to the insurance industry through our Ascend technology platform. Bloom's Ascend technology platform focuses on sales automation efficiencies and optimizing the member experience from the first moment a prospect considers a health plan membership.

Our Culture
We pride ourselves on being an awesome place to work. Our office environment is fun and casual, we want our team to enjoy the space in which they work. You'll get to know your fellow employees at our fun events and team lunches. Our community engagement events offer opportunities to give back to the community through volunteering and other activities.

Purpose and Objective

The Licensed Health Plan Advisor educates, qualifies and enrolls prospects into health plans using Bloom quality and compliance guidelines.

Essential Functions

  • Must meet all requirements to obtain and maintain a state licensed advisor status. Bloom provides all necessary training and pays for all training classes to obtain health insurance licensing as well as license renewal fees while you are employed at Bloom
  • Absorb, retain and explain a working knowledge of product plans and general Medicare information
  • Assist callers quickly and professionally by fielding inbound calls to sell health insurance plans with Bloom's sales techniques
  • Place outbound calls for member outreach and welcome calls to new members
  • Provide accurate information to prospects using Bloom's quality and compliance standards
  • Communicate effectively with prospects and plan members over the phone, and in-person with co-workers and management personnel
  • Proficiently work with Windows and comfortably navigating between websites to assist callers requesting information
  • Work on a computer with two monitors for 8 or more hours per day
  • Must have excellent attendance habits

Education/Skills

Bloom has trained hundreds of Licensed Health Plan Advisors and Health Care Advocates to provide professional sales and customer service over the phone. Bloom will provide paid professional training, including pre-licensing classes, if you provide the education, skills, attitude, and following character traits:

  • High school diploma or GED
  • A respectful tone and professional demeanor
  • Prior sales or customer service skills preferred
  • A performance-driven mindset
  • A solutions-minded team player
  • Self-motivation
  • Positive can-do attitude
  • Flexibility & dependability
  • An ethical approach to sales
  • Self-discipline

Physical Demands
While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk and hear, have close vision and the ability to adjust focus. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms.

Work Environment

Bloom's Licensed Health Plan Advisors may be required to sit for extended periods while listening, talking and entering caller data. Typing skills are required. As the position is remote, the employee must meet all work from home requirements and meet our "Bring Your Own Device" requirements.

Bring Your Own Device (BYOD) REMOTE QUALIFICATIONS
You must have the minimum computer requirements available:

  • Chromebook/ChromeOS--Not supported
  • Linux--Not supported
  • INTERNET
    • Recommended: Wired connection
    • At least 15 mbps of download bandwidth
    • Satellite internet is not supported or allowed
  • IF A PC COMPUTER
    • Windows 10
    • Intel i3 or Ryzen 3 CPU
    • 4 GB or RAM
    • Webcam
    • Antivirus Software
      • Configured for either real time scans or twice daily scans
      • Configured for automated virus pattern updates occurring no less than every 24 hours
    • Recommended: dual monitors
    • Zoom installed for remote assistance
  • IF A Mac COMPUTER
    • OS X Catalina or newer
    • Intel i3
    • 4GB of RAM
    • Webcam
    • Microsoft Remote Desktop client installed
    • Antivirus Software
      • Configured for either real time scans or twice daily scans
      • Configured for automated virus pattern updates occurring no less than every 24 hours
    • Zoom installed for remote assistance

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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