OF DUTIES Reservation & Information Clerk must work closely w/traveling public as a member of the Amtrak team. Duties include working in passenger lounges, information areas, answering phones, making public address announcements. Will direct the flow of passenger traffic and assist in the boarding areas for gate control. ESSENTIAL FUNCTIONS Walk platforms and trains to ass

OF DUTIES The Project Director is responsible for the implementation of capital improvement needed to deliver the requirements of the Seattle Maintenance facility. The position will ensure adherence to the project scope, budget, schedules and the requirements of stakeholders. The position will interface with other projects to aligne to specific enterprise strategic objecti

OF DUTIES The Manager, Food & Beverage Operations oversees and ensures the smooth coordination of food and beverage activities on trains and within assigned warehouse(s) across the Amtrak system, while managing the relationship with the service provider. This position is responsible for the coordination of Food & Beverage activities on all assigned trains and ensures that

OF DUTIES This position has responsibility for all aspects of managing railroad production units including oversight of manpower, scheduling, equipment, material, and supplies that support the operation as well as ensuring safe work practices. The Manager Engineering Production Independent Track Washington position requires 24/7 availability to oversee an around the clock

OF DUTIES Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations Handle and carefully respond to all customer inquiries through Telephone/Voice calls. Must possess the ability to use a computer to access information on schedules, rates, routes, and destin

OF DUTIES Under the direction of the Sr Director NY Area Projects, the Senior Principal Project Manager is responsible for managing complex capital construction projects in the Harold Interlocking vicinity where total project cost exceeds $100M. Individual in this role uses advanced knowledge of project management processes and controls to accomplish project objectives by

OF DUTIES This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. ESSENTIAL FUNCTIONS The incumbent will be responsible for greeting, servicing and general comfort of each passenger Provide assistance to customers with special needs, assist passengers with luggage, and boar

OF DUTIES The Lead Construction Specialist reports to the Senior Manager Capital Construction for the Central and Southeast Regions. The Lead Construction Specialist will directly manage construction on small to medium sized projects. This position also has the responsibility to coordinate, supervise and inspect construction projects assigned to them and performed by Amtra

OF DUTIES The Director Architecture, Enterprise Digital Infrastructure is responsible for providing Architecture leadership to ensure technology investments are in alignment with architectural guidelines and business strategy. As an IT leader, this role will utilize education, guidance, and governance processes to maximize return on technology investment, and reduce time t

OF DUTIES The Sr Director Mechanical Operations has overall responsibility and oversight, within a transportation region, for the activities, processes and results emanating from various inspection, servicing and repair functions designed to enhance equipment reliability that will positively and continuously impact customer satisfaction. This role will also collaborate wit

OF DUTIES The Manager Engineering Design Ops is responsible for leading the operations of the technical engineering design review process for both external third party and some capital in house projects, to ensure that the technical engineering design review documents are in compliance with all Amtrak Engineering practices (Eps), standards, policies and procedures. Also, e

OF DUTIES The Lead Service Attendant (LSA) is primarily responsible for creating a welcoming atmosphere of hospitability for Amtrak passengers that result in exceeding customer expectations. ESSENTIAL FUNCTIONS Works in a fast paced environment onboard trains. Coordinates work and supervises a team of food and wait staff responsible for the provision of food and beverage s

OF DUTIES Responsible for inspection, testing and maintenance of electrical, electronic and HVAC systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Utilizes a variety of test equ

Under the direction and moderate level of supervision of the Sr Project Manager is responsible for managing development of project baseline/charter requirements, procurement packaging and project delivery method analysis, on medium to high complexity capital projects throughout the Northeast Corridor or National Network capital portfolio. Individuals in this role use sign

OF DUTIES Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations Handle and carefully respond to all customer inquiries through Telephone/Voice calls. Must possess the ability to use a computer to access information on schedules, rates, routes, and destin