Working Position Title Re-Enrollment Coordinator (34870) (Multiple Positions)
Classification Program Adviser
Position Number 00034870
Open Date 05/01/2024
Close Date 05/22/2024
Priority Review Date
Employee Class Staff
Full-Time/Part Time Full-Time
FTE 1.00
Position Status Regular
FLSA Exempt
Job code 0055
Union Representation Non-Union
Union Code N/A
Unit/Department Academic Advising Center
College/Unit Vice Provost
Division Academic Division
Location CL 240
Link to Department Website or Custom Search Page https://www.niu.edu/advising/

Overview
Position Summary
Essential Duties and Responsibilities

• Advises students regarding campus, college, and departmental academic requirements.
• Advises students regarding course or program degree requirements and academic options. Assures students are actively pursuing their intended academic programs through frequent degree progress monitoring and individualized student check-ins.
• Manages and monitors student academic progress and degree completion utilizing a case management model of student support.
• Assists in the selection and exploration of classes to meet degree requirements and recommend electives based on students' interest and course content.
• Provides students with up-to-date information regarding curriculum requirements and may assist in developing and recommending exceptions for policy and curriculum.

• Maintains records of interactions with students; facilitates and follows-up with campus referrals in the NAVIGATE system.
• Maintains confidential and accurate student records; processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies.

• Utilizes a personalized, high-touch advising model to develop supportive and compassionate professional relationships with assigned advisees.
• Proactively engages students on a regular basis.
• Assists students with their transition to NIU, in exploring their interests and goals, and in investigating multiple paths toward degree completion.

• Serves as a main point of contact for students and provides information and referrals regarding educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options and refers students to appropriate institutional resources.
• Receives, processes, and responds to academic inquiries according to established policies and procedures.

• Perform other related duties as assigned.

• Coordinates with Undergraduate Admissions, Registrar and Records and University Marketing to create a campaign, materials, and processes for returning students to re-enroll at NIU.
• Works in partnership with the campus-wide advising community.
• Will coordinate with ReUp.

• Works to support inclusion, diversity, and equity in advising practices and procedures; supports and enhances an inclusive climate for the students and colleagues.

Minimum Required Qualifications (Civil Service)

• Bachelor's degree with 4 years of academic advising related experience in higher education or related experience to the hiring unit.

• Master's degree with 3 years of professional experience in higher education, leadership, student personnel, academic advising.

Knowledge, Skills, and Abilities (KSAs) (Civil Service)

1. Customer and Personal Service - Knowledge of principles and processes for providing quality educational guidance. This includes student needs assessment,meeting quality standards for services, and evaluation of student satisfaction.
2. Administration and Management - Knowledge of business and management principles involved in the presentation and delivery of academic programs, strategic planning, resource allocation, leadership techniques, recruitment methods, and coordination of people and resources.
3. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
4. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
5. Knowledge of educational, evaluation, and measurement principles, practices,methods, and techniques, university policies and procedures.
6. Speaking - Talking to others to convey information effectively; ability to develop a rapport with students.
7. Written Expression - The ability to communicate information and ideas in writing soothers will understand.
8. Ability to establish effective working relationships with students, faculty, and staff.

Specialty Factors (Civil Service)
Preferred Qualifications (Civil Service)

• Bachelor's degree in a specialization relevant to the hiring unit.
• Master's degree in a specialization relevant to the hiring unit.
• Academic related experience in a specialization relevant to the hiring unit.
• Professional experience in a specialization relevant to the hiring unit.

Minimum Required Qualifications (SPS)
Additional Requirements (SPS)
Preferred Qualifications (SPS)
Physical demands/requirements

• Regular Administrative office-related work
• Sitting for extended periods of time
• Using computer/electronic equipment for extended periods of time
• Occasional lifting and moving items weighing up to 25 lbs.

Anticipated Appointment Start Date 06/01/2024
Anticipated Appointment End Date
Percent of Staff Year 1.00
Standard Hours Per Week 37.50
Working Hours 8:00am - 4:30pm, Monday - Friday, evening and weekend hours may be required
Salary $50,000.16 - $52,000.08/annually
Hourly or Semi-monthly Pay Rate/Range $2083.34 - $2166.67/semi-monthly
Earn Type Salary

Application Procedure

1. Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.
   • If eligible for Veteran's Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.

2. After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
3. Please monitor your e-mail for further information regarding your application. Emails will be generated from jobs@niu.edu and CivilServiceTesting@niu.edu. Please add these emails to your address book to ensure timely delivery of any future communication.
4. Illinois residency required within 180 days of the hire date.

• The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant's/employee's education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
• Required documentation noted in the posting, such as a driver's license, licensures, or certifications MUST be uploaded with your application materials.
• After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

• Click on Program/Student Advisor for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
  • Applicants who may assume they do not meet the exact minimum qualifications are still invited to apply. Within the application documents, applicants should be sure to explain how their credentials and related qualifications address the requested minimum requirements.
• Please click on Human Resource Services - Benefits for detailed information about Northern Illinois University's benefits package.
• Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Special Instructions

• Resume/C.V.
• Cover Letter
• List of Professional References

Quick Link to Applicant https://employment.niu.edu/postings/77542
Is Background Check Required? Yes
EEO Statement Summary
Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation
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