MAJOR FOCUS:

Responsible for the smooth and efficient operation of a redemption window. Accurately conduct cash, coin, and ticket transactions and redemption for gaming customers. Prepare applicable paperwork and comply with cash reporting requirements.

ESSENTIAL FUNCTIONS:

• Provides exceptional customer-service
• Safeguards assigned cash drawer and casino assets.
• Counts and verifies all transactions in Cage at beginning and end of shift.
• Makes change and exchanges tickets /change for cash.
• Maintains accurate cage cash transmittal forms and other paper work.
• Maintains confidentiality of Casino Operations data.
• Exchanges coins, tickets, and other valuable items for currency.
• Prepares and completes all job-related paperwork which includes, but not limited to, cash count sheets, coin transfers, bank summary sheets, over/short vouchers and other value items.
• Completes currency transaction reports as/if required by law.
• Maintains the integrity of video lottery equipment and secure all company assets and property at all times.
• Notifies Main Bank Cashier and/or Shift Manager of any problems that may arise with guests.
• Works safely, following all established safety rules and regulations
• Follows all relevant policies and procedures
• Communicates effectively with co-workers, supervisors and guests

ADDITIONAL DUTIES:

• Performs other duties as assigned.

REQUIREMENTS/EDUCATION:

• Must possess high school diploma or GED or equivalent work experience
• Must possess good communication skills
• Must be able to report to work on time as scheduled
• Must be able to work weekends, holidays and nights as needed
• Must be able to successfully pass a background check and receive a license from the DE Lottery
• Must present an overall professional appearance and report to work in appropriate attire
• Previous money handling skills preferred.
• Must be able to speak, read and write English

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.

Bally's Dover is an equal opportunity employer.