Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. RingCentral is fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We're currently looking for: Senior Business Analyst to support us, RingCentral:

The Senior Business Analyst will provide data driven and actionable insights for the Sales Operations organization. You are expected to demonstrate data and effective communication to answer critical business questions and influence executive decisions that drive business results. Your role is also responsible to drive key initiatives that promote operational excellence and productivity of supported business units.

This role is excellent for you if you love working with establishing trust with senior management, and have at least two (2) years of work experience supporting business operations. Experience with Salesforce or other enterprise-grade CRMs is a plus!

To succeed in this role you must have experience in:

• Collaborate with business partners to identify business questions to answer, which can vary from daily operational challenges and areas for growth. Provide thought leadership to business unit leaders with effective data storytelling and recommendations feasible to implement.

• Design the right analytical solution based on proper business context, available data sets, and systemic constraints.

• Work with large datasets using appropriate data engineering tools (Hadoop, SQL, Alteryx) and strong understanding of system design and relational databases.

• Create management reports and dashboards using data visualization tools (Tableau, Excel) to monitor daily operations and performance.

• Establish regular reporting cadence with business unit management to promote data driven approach in monitoring business operations.

• Perform deep dives and root-cause analyses on pressing business issues

• Confirmed data analytics experience of at least 2 years Have used MS Excel in building usable reports

• Has excellent oral and communication skills in English

• Possesses strong intuition for business

Desired Qualifications:

• Bachelor's degree in a quantitative field (Management/Industrial Engineering, Business, Statistics, Information Systems, etc)

• Amenable to work on a night shift schedule (e.g. 12 AM to 9 AM MNL Tuesday to Saturday)

• Consulting experience

• Prior experience in using data engineering techniques to clean and process data

• Exposure in sales operations and/or SaaS industry Experience in Tableau Experience using Salesforce

• Experience with SQL and Hadoop

What we offer:

• Comprehensive HMO package (medical and dental)

• Personal Time Off Leaves

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

RingCentral's Solutions Engineering team uses expert knowledge of our platform to help new and existing clients create custom solutions that make the most of our technology.

RingCentral is the #1 global cloud-based communications provider because it is not just selling solutions; it is enabling human connections. That's why RingCentral is the largest and fastest-growing pure-play provider in its space, with a market capitalization of over $4 billion, 20%+ annual growth and a $2 billion annual revenue run-rate.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: RingCentral is recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.