MAJOR FOCUS:

To be engaging with guest while providing efficient and accurate beverage service with a smile.

ESSENTIAL FUNCTIONS:

• Takes orders, mixes and serves alcoholic and non-alcoholic beverages according to established recipes and procedures for casino floor, restaurant servers, bars, and lounges.
• Requests identification from patrons when legal age is questioned (everyone appearing under 30 years of age)
• Identifies when guests need to be cut off and does not over serve guests.
• Responsible for the mixing and serving of beverages in a service station capacity to Cocktail and Food Servers in a friendly, courteous, prompt and efficient manner.
• Collects money for drinks served and processes payment according to established procedures. Provides guest with a receipt after processing order.
• Orders or requisitions liquors and supplies.
• Arranges bottles and glasses to make attractive displays.
• Slices and pits fruit for garnishing drinks.
• Portrays a positive and cooperative attitude at all times.
• Keeps service area stocked with supplies and keeps the work area orderly and clean.
• Maintains knowledge of the most popular mixed drinks (memorizes recipes) including the proper drink garnishes and is able to mix them quickly and accurately.
• Verifies bar stock and prepares storeroom requisition to replenish inventory.
• Provides exceptional customer service
• Works safely, following all established safety rules and regulations
• Communicates effectively with co-workers, Manager, Assistant Manager and guests
• Follows all relevant policies and procedures.
• Must be actively at work to perform the essential functions of this job.

ADDITIONAL FUNCTIONS:

• Performs other duties as assigned.

REQUIREMENTS/EDUCATION:

High school diploma, GED or equivalent work experience required.

• Prior bartender experience required, preferably in front bars.
• Must obtain ABC card prior to beginning employment.
• Must possess good communication skills
• Must be able to report to work on time as scheduled
• Must be able to work weekends, holidays and nights as needed
• Must be able to successfully pass a background check and receive a lottery license from the DE Lottery.
• Must present an overall professional appearance and report to work in appropriate attire
• Must be able to learn the point of sale system and basic guest service standards.
• Must be able to speak, read and write English.

ORGANIZATIONAL RELATIONSHIPS:

Accountable to: Manager, Assistant Manager and Lead Bartender

Accountable for: N/A

Bally's Dover is an equal opportunity employer