Director of Operations
Denver, CO 
Posted 28 days ago
Job Description
2000 16th St,Denver,Colorado,80202-5117,United States of America

DaVita Kidney Care is seeking visionary and passionate operations leaders to help expand our Skilled Nursing Facilities (SNF) Dialysis services to improve the lives of patients. This Director of Operations will lead all strategy, growth, and operations across the Midwest region with 10 SNF sites. This is a newly created role due to growth and this leader will focus on building out the region and continued business development. You'll provide strategic and tactical leadership, counsel, and direction to the field management of assigned facilities to ensure safe, efficient, therapeutic and ethical patient care and lead expansion across the region.

This leader will need to be located in the territory which includes sites across Indiana, Illinois Michigan, Minnesota, Ohio, Kentucky, Missouri, Wisconsin and Iowa and will travel throughout, up to 40% within their assigned geography.

Three years ago, DaVita created this rapidly growing service line dedicated to improving patients' lives by bringing DaVita's industry-leading dialysis care on-site to skilled nursing facilities (SNFs). In coordination with local nephrologists and health systems, DaVita works to identify, engage, and partner with leading SNFs to develop on-site hemodialysis programs that complement our in-center, home, hospital programs, ensuring excellence across the care continuum.

For more information please visit:

Required qualifications to be a successful Director of Operations:

  • 5+ years' experience as a supervisor/leader in operations with at least 2+ years of multisite experience. Healthcare industry required, experience within the Skilled Nursing Industry strongly preferred
  • Bachelor's degree required, Master's Degree preferred
  • Strong leadership acumen; successful team management and development
  • Prior P&L management experience. Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise
  • Experience in identifying and developing growth opportunities to increase business
  • Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments
  • Demonstrated strong analytical, quantitative and logical thinking skills
  • Advance computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook and PowerPointrequired
  • Availability for regional and some national travel; up to 40%

Full vaccination against COVID-19 or a medical/religious exemption is required

Roles and Responsibilities:

  • Lead a team of upt~50 direct reports, regional operations managers, nurses and care technicians, who you will inspire to join you in the quest to bring safe and highest quality care to SNF patients in their residence
  • Oversee hiring, retention and development of teammates
  • P&L Ownership: Drive financial performance, meet operations and financial targets and labor management
  • Development and execution of site volume growth strategies
  • Project management for launch of new SNF locations
  • Maintain existing relationships with physicians, hospitals and SNF partners
  • Create new physician and SNF relationships
  • Lead new site business development - souring and developing opportunities
  • Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutionsMaintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats)

What we'll provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off,
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave, pet insurance and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

What you can expect:

  • A "community first, company second" culture based on Core Values that really matter.
  • Industry leading clinical platform with clinical outcomes consistently ranked above the national average. DaVita has more 3-, 4-, and 5-star rated centers than ever before, continuing to lead the industry in Five-Star Quality Ratings! *According to October 2020 data for the 2019 year from the Centers for Medicare and Medicaid Services' (CMS) Five-Star Quality Rating System.
  • Personal and professional development - Award-winning education and training across multiple career paths to help you reach your potential. DaVita has been recognized among Training Magazine's Top 125 for its exceptional training and leadership development programs for the 14th year in a row!
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Salary/ Wage Range

$100,100.00-$147,000.00 / year

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
5+ years
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