I.        POSITION SUMMARY

I.       ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide excellent customer service that promotes satisfaction
• Greet customers and present menu in a friendly and accommodating manner making a great first impression
• Make recommendations or share additional information upon request
• Take and serve food/drinks orders and up sell any additional products
• Ensures all guests ordering and/or receiving alcoholic beverages are at least 21 years of age by checking approved forms of identification
• Operates a point-of-sale cash register, accurately recording all sales, collecting cash and/or credit card payments, and, making change on cash sales, as needed
• Maintains, in clean and sanitary condition, all service and table areas and assist others as directed by supervisor
• Responsible for following established safety practices while performing duties to protect self, co-workers, and the public from injury and/or illness, while properly and safely using, and caring for, DRBA equipment and facilities
• Performs other related duties, as assigned, by the Supervisors
• Provides the highest level of customer service and professionalism to all internal  and external customers

3. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Ability to operate a cash register, accurately recording all sales, and make correct change; ability to accurately process credit card transactions. Possessing basic mathematical skills, as well as the ability to keep records and maintain inventory and supplies at prescribed levels
• Knowledge of safe food handling practices for foodservice,  knowledge of safe work practices, including correct, appropriate and safe operation of service equipment and utensils
• Ability to effectively communicate and deal with guests, co-workers and supervisors
• Must be able to lift up to 50lbs without restrictions, occasional stooping, crouching, bending, kneeling, twisting and/or full limb extension; up to 100% of working day will be spent standing and/or walking
• Occasional use of cleaning chemicals (see SDS sheets)
• May require working in temperature conditions exceeding 90°F
• Ability to provide superior customer service to everyone by responding in a           courteous and efficient manner

• Commercial Foodservice Operation / Bar Stations/On Board Vessels

• ABC certification required and must be obtained within 30 days of starting work

• Must be at least 21years old
• High school diploma or equivalent or equivalent related experience
• Previous experience as a server is preferred

• Applicants will be subject to a background check and pre-employment drug test
• Delaware River and Bay Authority requires all employees to have direct deposit with a financial institution or enroll in the payroll card program to receive their bi-weekly pay
• Required to comply with established dress and jewelry code while on duty
•  Must be available to work irregular hours, and, adapt to variable workloads and tempos