Customer Experience Representative - Des Moines
Des Moines, IA 
Posted 23 days ago
Job Description
Customer Experience Representative - Des Moines
  • Job ID:5841
  • Functional Area:Sales - Inside
  • Position Type:Full-Time Employment
  • Experience Required:Less than 1 year
  • Location:IA-Des Moines
  • Department:Sales - Inside
  • Education Required:Bachelors Degree Preferred
  • Relocation Provided:Yes

Position Description:
We are currently seeking an Inside Sales Representative to join our Des Moines, IA sales team. The successful candidate will perform all sales functions including pricing, inventory control, customer service, etc. This role liaises with Procurement, Outside Sales, Operations, Shipping, and has a primary focus on servicing customers.

Essential Duties and Responsibilities:

* Processes customer orders, makes sales calls and works to establish relationships with customers.
* Build territory/account approach and monitor resources.
* Works with different departments to execute account development plans.
* Works within established procedures with a moderate degree of supervision.
* Identifies problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.
* Prioritizes concurrent customer's demands and provides satisfactory service to all.
* Balances concurrent requests for assistance from internal and external customers for customer service issues.
* Tasks must be completed with speed and accuracy.
* Other duties as assigned by management and supervision

Position Requirements:
* Bachelor's degree preferred
* Prior sales or industry experience is preferred
* Excellent professional written, verbal and interpersonal communication skills required
* Proficiency within Microsoft applications (Outlook, Excel, Word) required
* Ability to multi-task and prioritize in a rapidly changing environment
* Positive attitude, competitive, goal-oriented, driven with a passion to excel
* Flexible and solutions-oriented
* High degree of business ethics

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
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