Conduct on site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best protecting and restoring their dreams when they need us most. We're using our expertise, technology and new ways of working to reinvent one of America's largest industries creating positive impact that

AND DUTIES Data entry in company's proprietary database Performing analytical review of documentation received to determine the rightful ownership of property Reviewing and verifying data entered in system in accordance with the client's business processes Ability to follow detailed written instructions and make independent decisions regarding the next step of each claim R