Position Description:
Fostered in 180 years of history and expansion, Joseph T. Ryerson & Son, Inc. continues paving the way for ingenuity and innovation as one of North America's largest metal distributers. Ryerson provides high quality, essential products that our customers rely on, while creating teams of individuals who are ambitious and hard-working.

We are always looking for talented and motivated individuals because we understand that our people are our most valuable asset. We believe in promoting from within and providing the resources for long-term career progression and development.

If you are interested in working for an essential business with a global reach that is dedicated to a great work atmosphere, and a say yes attitude, Ryerson is looking for you!

The Market Quality Manager would have ultimate responsibility for all quality policies, procedures, audits, incidents and reporting for the multi-market reporting to the MMGM. This position does allow for the right candidate to office out of anyone of our major locations such as: Minneapolis, Milwaukee, Chicago, etc...

Roles & Responsibilities:
* Manage and oversee Quality Representatives in the market.
* Responsible for quality reporting requirements for the market.
* Provide leadership in implementing and managing quality policies, programs, and practices for multiple locations.
* Work with operations and commercial teams on quality related issues including customer visits, review of customer CARs and any other activities related to the overall quality for the entire market.
* Ensure recordkeeping standards for quality programs are implemented and maintained.
* Implement and coordinate quality programs to reduce or eliminate quality claims and corrective actions while improving performance to defined quality goals.
* Advise and train managers and supervisors on their roles and responsibilities in the quality program.
* Maintain applicable quality certifications (ISO, IATF, etc.) and ensure compliance to requirements.
* Lead the 8D corrective action team through the claim investigation process for internal and external issues.
* Participation in the Quality Council activities and projects. Transfer SOPs, procedures, policies, and processes to market activities.
* Ensure compliance with Company quality policies, procedures, and practices within the Market.
* Obtain continuous education related to quality. Become/maintain internal auditor certification for applicable quality related certifications.

Position Requirements:
Skills:
* Knowledge and experience with MS Office.
* Knowledge of ISO 9001 requirements, knowledge of IATF 16949 requirements.
* Develop TQM experience.
* Ability to coach, train and be an effective leader.
* Ability to meet deadlines and thrive in a fast-paced environment.
* Impeccable attention to detail, effective problem-solving skills.
* Must be self-directed, professional, and dependable.

Basic Qualifications:
* Bachelor's degree in a science field like engineering or related technical degree program.
* 3-5 years experience in a quality management role in a manufacturing or distribution environment.
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