Quality Assurance Specialist EARN/WIOA
Philadelphia, PA 
Posted 2 months ago
Position No Longer Available
Position No Longer Available
Job Description


Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Please follow the link for more information about our Workforce Programs: https://eckerd.org/workforce-development/

Position Concept

The Quality Assurance Specialist is responsible for the collection, organization, query design and customized report development of programmatic and financial data for multiple contracts within the region. The Quality Assurance Specialist is the regional liaison for data reporting and will work closely with all levels of management, Eckerd corporate offices, and local area funding staff.

Essential Functions

  • Provide data entry for multiple information systems, compile regional programmatic and financial data for monthly, quarterly, and periodic ad-hoc reports. Automate or increase efficiency of existing reports.
  • Work with client data and create best practices and procedures. Continuous Quality Improvement of data collection methods and analysis for efficiency and process streamlining purposes.
  • Assist Managers throughout the region by running programmatic reports related to day-to-day operations to ensure internal data base and external state reporting system is accurate and up to date. Support the management team and other internal customers to ensure timely and accurate delivery of data.
  • Establish and maintain monthly and quarterly reports for both with internal and external customers as well as community partners in order to ensure the timely and accurate flow of information.
  • Provide administrative support to the Region Manager to prepare for monthly meetings, statistical research for upcoming bid opportunities and data necessary to evaluate program operations.

Position Specifications

Education: High School Diploma or equivalent required.

Experience: Two + years of hands-on experience with state reporting or other online database tracking system.

Skills: Demonstrated mastery of Microsoft Office Suite, Database development, queries, and data analysis for reporting and Quality improvement purposes.

Other: Must meet state criminal background check requirements.

Travel: Must be able to meet requirements for Eckerd Connects' Auto. Must be able to drive for business purposes and meet Eckerd's driving requirements, local regional travel is 10% to 20% of the job.

Physical Demands: Requires sitting for approximately 2/3 of each day, ability to move or lift up to 25 pounds.

Employee Benefits

Eckerd wants your career to be as rewarding as possible. We provide our employees with numerous opportunities for growth, education, advancement, and the chance to contribute to business objectives. We offer competitive salaries and an excellent comprehensive benefits package including:

Health, Dental and Vision Insurance | 19 days of Paid Time Off the first year | 9 paid holidays | Retirement savings plan with employer match up to 5% | Flexible spending accounts | Paid short-term and long-term disability | Group Term Life and AD&D Insurance | Voluntary term life insurance

Make more than a Living, Make a Difference

Headquartered in Clearwater, Florida, and founded in 1968 by philanthropists, Jack and Ruth Eckerd, Eckerd Connects is one of the largest national nonprofit child and family service organizations in the United States. Eckerd provides a full continuum of life-changing behavioral health, child welfare services, and workforce development through multiple offices and facilities nationwide that strengthen families, assist young adults, and help children succeed.

Eckerd Youth Alternatives, Inc. ("Eckerd Connects") considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, disability, or status as a protected veteran.

Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.

Eckerd Kids is a drug-free workplace and Equal Opportunity/Affirmative Action/Disability/Vets employer. Eckerd utilizes E-verify to confirm employment eligibility.

Eckerd Youth Alternatives, Inc. ("Eckerd Kids") considers all applicant's for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special-disabled veteran in accordance with federal law.


Position No Longer Available
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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