At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

HR Agile Delivery Lead

Summary:

Our HR Associate Relations team is looking for a talented Scrum Master to support two pods on a large team somewhat new to Agile methodologies. This individual will be responsible for developing and maintaining an Agile infrastructure to enable delivery of short and long term initiatives within Associate Relations. Emphasis will be on Continuous Improvement across AR and focused support of the newly created centralized Investigations Team.

In the Scrum Master role, you'll serve as the servant leader for your team(s) by ensuring clear communication and helping the team reach its goal. The SM will drive the appropriate Agile methodology (Scrum/Kanban/etc) focused on predictable, quality delivery and driving continuous improvement of the team. The SM will facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes on the team.

General Responsibilities:

• Serves as scrum master for one or more teams
• Integrates Agile & Lean principles into team practices and work products
• Ensures team maintains focus on quality and continuous delivery
• Developing ability to help onboard or act as a mentor to a Scrum Master with less experience
• Proactively identifies impediments and appropriately resolves using network of peers and formal channels (including escalation if required)
• Actively seeks and participates in a variety of learning opportunities such as Communities of Practice, conferences, classroom training and independent study to further develop self and community
• Introduces new and advanced practices to improve the team and their delivery
• Demonstrates ability to balance data with other factors when making decisions
• Understands domain architecture and upstream/downstream dependencies
• Utilizes team feedback and metrics (quality, delivery rate, etc) to identify areas of opportunity and works with team to continuously improve
• Coaches the team to improve collaboration and self-organization

Basic Qualifications:

• At least 1 Year of Agile experience

Preferred Qualifications:

• 2+ Years of Agile experience
• Experience as part of an agile team
• Scrum Alliance CSM or CSP certification or PMI's Agile Certified Professional (ACP)
• PMP, Lean, Agile or Six Sigma certification
• SAFe certified or experience (or other scaled agile frameworks)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.