Sprinkler Service Technician IV

Build your best future with the Johnson Controls team 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! 

What we offer 

• Competitive salary
• Paid vacation/holidays/sicktime- 10 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
• Encouraging and supportive team environment
• Dedication to safety through our Zero Harm policy
• Company vehicle
• Check us out!: https://youtu.be/pdZMNrDJviY 

What you will do  
 
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representative and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.  
 
How you will do it  

• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. 
• Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly. 
• Must have the ability to work alone. 
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment. 

What we look for 

Required 

• 3-5 years of documented experience in Fire Sprinkler industry performing service and repair to Sprinkler and Suppression systems 
• Have computer/phone skills – Word, Excel, Outlook and mobile apps and functions 
• Be able to perform service work on all water-based fire protection systems
• High School Diploma or equivalent required 
• Ability to work flexible hours including weekends to meet customer requirements 
• Overnight travel may be required 
• Must maintain truck inventory to ensure timely response to customer needs 
• Must adhere to, implement, and follow safety guidelines and procedures at all times 
• Possess a valid driver’s license and driving record that meets company requirements 
• Follow verbal and written instructions 
• Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs. 
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc. 
• Must be able to follow, read and understand all safety requirement of the company and the customer 
• This role does require an on-call rotation

Preferred 

• NICET certification is a plus 
• Backflow certification is a plus 
• Fire pump experience a plus

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.