Position Description:
Ryerson's metal is everywhere, and metal is the future! From global infrastructure projects to smart energy initiatives, metal is the essential material for building a more sustainable world.
Ryerson, a leader in the global metals supply chain for over 180 years, is at the center of it all, helping to close the gap between metal producers' supply and end-users' demand.

Successful candidates in this role will participate in a 12-week sales training program, called Ryerson Academy, that will provide you with the knowledge and skills necessary to excel as a Customer Engagement Specialist .

Proactive Problem Solver:

* Ask the right questions, listen to your customers so that you can provide them with solutions tailored to their needs.
* Prioritize concurrent customer's demands and provide exemplary service.

Thoughtful Connector:

* Further develop opportunities to strengthen customer relationships by honing into customer's needs.
* Liaise with peer departments to provide the best possible customer experience with quick turnaround on requests, help with technical inquiries while keeping customers aware of their order.
* Find your niche in being part of the team that strengthens customer relationships by honing into customer's needs.

Independent Doer:

* Masters of multi-tasking - our representatives know how to best prioritize and execute any tasks/challenges that come their way.
* Leverage our reservoir of information to become an expert for our customers.

Come see why Ryerson Academy helps provide you a foundation for a successful career in the metals industry; accept the challenge - see why we are excited about metals and the endless opportunities!

Benefits of working for Ryerson:
* Competitive total rewards package
* Paid time off
* "Dress For Your Day" dress code
* Heath & Wellness programs
* Tuition Reimbursement program
* Ryerson Gives Back community initiatives

Position Requirements:
* Bachelor's degree preferred
* Prior customer experience, sales, hospitality, retail or industry experience is preferred
* Desire to learn about metals, its products and the industries Ryerson supports
* Excellent professional written, verbal and interpersonal communication skills required
* Proficiency within Microsoft applications (Outlook, Excel, Word) required
* Ability to multi-task and prioritize in a rapidly changing environment
* Positive attitude, competitive, goal-oriented, driven with a passion to excel
* Flexible and solutions-oriented
* High degree of business ethics